We generally encourage that you burn your candle for a minimum of one hour - or at least until the top layer of wax melts completely to prevent tunneling. If it's too late and your candle is tunneling, you can find fixes online to correct the candle!

If you trimmed your wick too short after a burn, you may need to dig it out a tiny bit to get it lit. If your candle arrived defective and there is an issue with the wick, email us at business@hvgoods.co and we will remedy it!

Once your candle is roughly 1/4" from the bottom, we suggest blowing it out to encourage safe burning habits. When this happens, the best habit is to start a new candle!